FAQs

How can I contact Paw and Roll?
You can contact us through our Contact Us page or email our customer support team.

Where do you ship?
We currently offer shipping to customers in Germany.

How long does shipping take?
Delivery times may vary depending on your location and order. Please check our Shipping Policy for the latest information.

Can I return my order?
Yes. Eligible orders can be returned according to our Return Policy.

How can I track my order?
Once your order has been shipped, you'll receive tracking information when available.

What if my order arrives damaged?
Please contact our support team as soon as possible with your order details and photos of the damaged package/product.